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  • Q: Can I drop in, or do I need to book an appointment?
    We recommend booking an appointment to ensure prompt service. However, if it's urgent, give us a call at (08) 6248 6135, and we'll do our best to accommodate you the same day.
  • Q: Why should I choose Hybrid Mechanical and Tyre over other workshops?
    We're specialists in hybrid technology as well as service and repair EV vehicles with the ability to solve complex problems. We provide expert advice, competitive pricing, and professional fitting. Our reputation for reliability is backed by 5-star reviews from satisfied customers.
  • Q: Do you service all vehicle types or just hybrids and electric vehicles?
    A: We service all vehicle types - hybrids, electric, petrol, diesel, and conventional vehicles. While we specialise in hybrid and EV technology, we're a one stop workshop for all makes and models including Toyota, Ford, Mazda, Hyundai, and European vehicles.
  • Q: Do you provide written quotes?
    A: Yes, we provide detailed written quotes for all major repairs.
  • Q: What are your payment methods?
    A: We accept cash, EFTPOS, and all major credit cards. Payment is due on completion of work; however, for large jobs or parts orders we may ask for a deposit or payment in advance.
  • Q: What happens if there's an issue after my car has been serviced?
    If the problem is due to our workmanship or a part we provided, it's covered under our comprehensive labour and parts warranty. Your satisfaction and peace of mind are our top priorities.
  • Q: What warranty do you offer on your work?
    A: We offer comprehensive warranties on all our work and parts. Our battery sales include a receipt-free warranty, and all repairs come with our standard warranty coverage.
  • Q: Will servicing my car with you void my manufacturer's warranty?
    A: No, absolutely not. We're fully qualified to perform logbook servicing using manufacturer-approved parts and procedures, maintaining your new car warranty.
  • Q: How often should I service my hybrid or electric vehicle?
    A: Service intervals vary by make and model. Generally, hybrids need servicing every 6-12 months, while EVs require less frequent servicing. We follow manufacturer schedules and can advise on your specific vehicle.
  • Q: Are hybrid and electric vehicles safe to work on?
    A: Yes, when handled by certified technicians like ours. We use specialised safety equipment and follow strict procedures for high-voltage systems. Our team is trained in EV/hybrid safety protocols.
  • Q: Can you diagnose complex hybrid/electric vehicle problems that other workshops can't?
    A: Absolutely. We specialise in solving problems others can't handle. We have advanced diagnostic equipment and expertise in hybrid battery systems, inverters, and electric motor diagnostics.
  • Q: Do you offer hybrid battery reconditioning?
    A: Yes, we provide professional hybrid battery pack reconditioning and cell balancing using advanced diagnostics to restore performance and extend battery life.
  • Q: What are the costs of your services?
    We offer competitive fixed pricing on many of our services. Additionally, we have monthly specials on various 12V car batteries. Contact us for the latest deals and pricing.
  • Q: Do you offer any discounts or special deals?
    A: Yes, we regularly run specials like our current August battery sale. Follow us on social media or call (08) 6248 6135 to learn about current promotions.
  • Q: Do you service European cars like Volkswagen, BMW, or Mercedes?
    Yes, we have the expertise and diagnostic equipment to service European vehicles, including Volkswagen, BMW, and Mercedes. We also specialise in hybrid and popular Australian makes and EVs.
  • Q: Do you do pre-purchase inspections?
    A: Yes, we offer comprehensive pre-purchase inspections with detailed reporting, particularly valuable for hybrid and electric vehicles where we can assess battery health and system integrity.
  • Q: What's included in your diagnostic service?
    A: We use professional-grade diagnostic equipment to identify engine and system faults. This includes comprehensive fault code analysis, system testing, and detailed reporting of findings.
  • Q: What if my check engine light comes on?
    A: Don't ignore it! Call us immediately on (08) 6248 6135. We can advise if it's safe to drive and perform professional diagnostics to identify the issue.
  • Q: Where are you located and what are your hours?
    A: We're at Unit 1/1731 Albany Highway, Kenwick WA 6107. Open Monday-Friday 8am-5pm, Saturday 8am-1pm, closed Sundays and public holidays.
  • Q: How long will my car take to service/repair?
    A: Service times vary depending on the work required and parts availability. We'll provide an estimated timeframe when you book and keep you informed of any changes.
  • Q: Do you offer mobile services?
    A: Currently, we operate from our fully equipped Kenwick workshop. For complex hybrid/EV diagnostics, our workshop environment provides the safest and most comprehensive service. We also have teamed up with a mobile mechanic, to offer our customer extra service at a time of urgent need.
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